Auware

Deleting your Auware account permanently removes all stores, campaigns, users, and metrics. Only a non-personal audit log of platform actions is retained for security and compliance.

If I delete my account, what happens to the metrics?

When you cancel your Auware account, all landing pages are deleted and no longer active. Be sure to export reports beforehand if you want to keep performance data.

When I cancel my account, do the pages go away?

Auware has no user limits. Invite unlimited team members and clients to collaborate on campaigns and view performance metrics.

How many users can I have?

Auware keeps permissions simple: invite unlimited users as Read Only or Read/Write. Agencies get clear, manageable access without the complexity of detailed permission systems.

How can I restrict the permissions of the users I add?

A single Auware login gives you access to all connected Shopify and Buyist stores. You can switch between clients instantly with a dropdown, no need for multiple accounts or logins.

Do I need different accounts or logins if I have multiple clients and multiple Shopify stores?

Auware billing is handled through Shopify or Buyist, not separately. Charges appear on your regular Shopify bill or Buyist account, keeping payments simple and centralized.

How do I get billed?

Auware does not take a cut of your revenue. Fees are monthly and based only on the number of active campaigns, so all revenue from better conversions stays with you…

Do you take a percentage of each order’s revenue?

Auware is billed month-to-month through Shopify with no long-term contracts. No annual discount is available, but contact us if you have specific needs.

What is the contract term (monthly, annual)? Is there a discount for longer commitment?

Auware pricing is $499/month per Shopify store with up to 10 active campaigns. No complex tiers or hidden fees. Contact us if you need more than 10 campaigns per Shopify…

What are your pricing tiers?

Auware provides 24/7 support via email and live chat, with an AI agent resolving most issues instantly. Human support is always available. Strategic consultations are not included.

What support is provided (live chat, email, phone)? Are strategic consultations included?

Auware includes 10 active campaigns per store at $499/month. Within those campaigns there are no limits on landing pages, audiences, or visitors. Contact us if you need more than active…

Are there any limits (e.g. number of landing pages or audiences, number of visitors) in each pricing tier?

Auware does not assign dedicated account reps. All customers have access to a responsive support team that can quickly answer questions and provide help when needed.

Do I get a dedicated account rep?

You can cancel Auware anytime during the trial via Shopify, inside the Auware app, or by contacting us directly. Ending your subscription before billing starts is quick and simple.

How do I discontinue before the trial ends?

Auware has no setup or onboarding fees. You only pay the flat $499/month per Shopify store, with full access to campaigns and support included.

Are there any setup or onboarding fees?

If Auware is sunset, your landing pages stay in your store and you can download all reporting data anytime. No customer or PI data is ever stored in Auware.

If Auware is sunset, what is your data portability and migration process?

Start with email support. If needed, we will schedule a Zoom to answer specific questions.

If I need help setting this up, can I speak to someone on the phone?

Courtney Cooper

Account

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